No. We carefully agree the scope of the project and the payment terms in advance. If during your project you are seized by creativity and have wild new ideas, we can chat about how to incorporate those into your existing project and how much it will cost to add additional work.

Simplicity and transparency are our motto. Costs are worked out and agreed upfront. Depending on the nature of the work, you might pay a deposit and then a final payment after work is completed. Payment can be via bank transfer or purchase order to our secure business account.

We pack only what we need for the job! Some smaller jobs benefit from a single cameraperson with handheld equipment and mics only - all of our equipment is of the highest professional quality. Larger jobs with a higher production value may require more cameras and more camera or sound professionals, as well as a lighting rig. We are able to be very discreet if you want to film in a busy location such as an office or retail space.

Our founder, Ross Gill heads up the production team and is often on the ground directing shoots and producing final videos. Alongside him are a dedicated team of film and editing professionals. You will be introduced to the team member you will work with before they arrive for the shoot, ensuring a seamless and personal service.

This one is up to you! Some of our clients are budding directors and love a hands-on approach; storyboarding and scripting their own videos. Others need a little help to get to grips with their first video, and some are totally hands off, preferring we take care of the whole process.

We believe being on-location is better than filming in a studio because the real world does a better job of telling your story. We are a mobile video production company so we can come to you or meet you at any arranged locations. We do also film in studios when requirements or conditions make this a necessity.

Don’t worry, most people don't love being filmed! We focus on building rapport and reminding people they can do no wrong. Using gentle tips and taking our time brings the best out in everyone. Filming with Fresh Ground Films is a fun, relaxing and confidence-building experience.

You’re the expert in your field so you’re the best person to write your script. But we can help. We’ll consult with you on what makes a good script and how to make a video ‘flow’. We will collaborate with you to create the most powerful narrative for the final video, and if you do need us to, we can write the script.

Storyboarding is essential planning that makes sure your video flows with storytelling magic. By drawing out either basic ideas for scenes (you can write or literally draw these – even stick men will do), or going into detail with frame by frame illustrations, you can envision how your video should look, spot inconsistencies and make sure it says what you want it to.

All the best films start with a basic idea! We have over a decade of experience of telling different stories for different companies – so if you have an idea, but not a plan, get in touch with us to see whether we can help provide a little inspiration and turn your idea into an amazing video.

If you are looking for a short social media video of around 1 minute featuring one person talking, set aside 1-2 hours for filming. This allows us to set up, brief our subject and do a few takes. Documentaries or multi-video campaigns could take a couple of days to a week of filming. Your timeline depends entirely on your size of your project.

We love filming! And we are great at making captivating videos for a range of different stories and purposes. But we are not photographers. You are welcome to use stills from the videos for marketing but if you require hi-res photography, you’ll need to consider getting a specialist on board. We can recommend photographers in the South West.

It depends on your project! We will agree a timeframe with you prior to ensure we all have the same deadlines in mind. We are able to provide extremely fast turnarounds for emergency projects – just get in touch to discuss.

Animation is an incredible specialism of its own, as such, it is a separate skill to video production. Currently we do not have an animator on board at Fresh Ground Films as we film live action footage. But we do offer graphics…

Yes we do! We offer some brilliant overlays, text options and graphics that you can incorporate into your video to make it stand out. From stats and quotes to openers and transitions, just chat with us about what you’d like to do.

We use Vimeo, a world class video hosting service, to share your project with you as we create it. This allows you to see progress and make comments directly in the video, especially useful for marking frames you’d like to keep or remove from final footage. Approval stages, therefore, depend on the size of your project and how involved you want to be. We work closely with you to ensure you are DELIGHTED with your final video.

Subtitles and music are included as standard. If you require a specific piece of music this may cost more due to licensing.